Shipping Policy
- We currently offer delivery in the United Arab Emirates only.
- A standard order takes 2-5 days to be delivered depending upon the location and delivery schedule.
- We do not provide same-day or next-day deliveries unless there are special circumstances (in case of less than average deliveries in our schedule).
- Customers can choose an estimated delivery date by selecting from the calendar in the My Cart Page, however, the exact date will be confirmed through SMS.
- We do not accept requests of adding additional products to an existing order once the order has been packed and kept ready for shipment.
- Our deliveries usually start from 3-4 pm and can be expected mostly in the late afternoon or evening. The customer can contact customer support to track their delivery status.
- Some regions of Abu Dhabi and Fujairah may not be covered in our delivery.
- Customers will receive an order confirmation email on their provided email address and SMS on their mobile number to receive delivery date updates.
- Customers will be contacted through Call/SMS/WhatsApp via the provided number for delivery confirmation.
- A minimum order amount of AED 100 is required to qualify for an order.
- All orders below AED 200 (excluding VAT) will require a shipping fee of AED 10.
- Order must be equal to or above AED 200 (excluding VAT) to qualify for Free Shipping.
- We accept payments from Cash on Delivery, Online Payments (Visa and Master Card), Tabby (online post-payment in 14 days), and Card Payment on Delivery for the orders.
- Customers must enter the mobile number and accurate details of their location to receive their delivery in time.
- Singarea does not use any 3rd Party Logistics. All orders will be fulfilled by Singarea’s own logistics team.